Privacy Policy

Welcome to the Runorm Online Store operated by Technormativ LLC. Your privacy and protection of your personal information is important to us. We recognize that when you provide us with this information you trust us to act responsibly.

Personal Data

In this Privacy Policy, we define Personal Data broadly as any information relating to an identified or identifiable natural person. Personal Data includes your name, address, telephone number, purchase history, and may include your IP address.

The Personal Data we collect about you are process usage data, your name and contact information, your username and password, the name of your employer, your payment information, records of your orders from Runorm Online Shop and your IP address. We collect Personal Data when you visit our website and when you order our products through the Runorm Online Store.

Data Protection & Data Privacy Principles

We have in place what we believe to be appropriate physical, electronic, and administrative procedures to safeguard and secure the Personal Data we collect through our website. We limit access to your payment information to those employees and vendors who need access to process your payments. Payment card information provided to the Runorm Online Store or to the electronic payment systems we use is protected against unauthorized use by 128-bit encryption and Secure Sockets Layer (SSL) security features.

Payments with credit cards are made by forwarding to the site of electronic payment system - ChronoPay (www.chronopay.com), PayPal (www.paypal.com), and Skrill (www.skrill.com). In this systems payments security is provided by the SSL Protocol to transmit confidential information from client to the system server for further processing. Further information transmission is done via private bank networks of highest protection levels. Confidential data of client's card (details, credentials etc.) are collected and processed in the processing centre. Thus, we cannot get personal and bank data of a client including information about his/her purchases in other on-line shops.

We routinely review our security measures and refer to industry security standards to keep current with best practices.

How We Use Personal Data 

We use your Personal Data to monitor website usage, administer your account, process orders you may make, send you marketing materials that may be of interest to you, and to make our websites more user-friendly.

More specific details about those types of Personal Data we collect and why we process them are provided below:

Usage Data

We collect information about visitors to our site and how visitors use our site.

We will create log files when you visit our site. The files are used for diagnostics and to monitor product usage. The log files do not record your name, address, phone number, or payment card information. We aggregate information about what pages users access or visit. The log files contain some or all of the following information:

  • The Internet Protocol Address (IP Address) of the device that accessed our websites
  • The date of the visit
  • The time of the visit
  • The path taken through our websites
  • The browser being used
  • A list of files downloaded or viewed
  • Any errors encountered

Personal Data You Provide to Us

We collect and process the Personal Data you provide to us when you use our site.

We collect and process Personal Data when you order products from the Runorm Online Store and when you contact us with questions or comments. This Personal Data may include your name, address, e-mail address, phone number, payment card information, employer information, username, and password.

The Personal Data you provide to us is used in the following ways: to respond to emails you send us; to fulfill your Runorm Online Store orders; to send you marketing and promotional materials; to administer your online account; and any other use specified at the time you provide the information to us.

Sharing of Personal Data

We will share your Personal Data with our suppliers and vendors as necessary to assist us with order fulfillment, payment processing, web services, data analytics, and marketing. Those suppliers and vendors are governed by our privacy policies with respect to the use of Personal Data and are bound by this Privacy Policy and any applicable confidentiality agreements.

We may disclose Personal Data if required to do so by law or if we believe that the disclosure is necessary to

  • comply with the law or with legal process;
  • protect against misuse or unauthorized use of our website;
  • protect the personal safety or property of website users, the public or Technormativ LLC and its employees.

Retention of Personal Data

Generally, the Personal Data we obtain about you will be retained up to five years after your last purchase. You may ask us to delete your Personal Data at any time, and we will do so unless we are required to maintain that information to comply with applicable laws or we still need the information for the purposes for which it was collected and processed.

Cookies

A cookie is a small text file stored on computers, tablets, mobile phones, and any device used to browse the Internet, capable of storing navigation information for statistical or functional purposes. Some cookies may be used to recognize the user viewing a particular website, make navigation easier, and customize the content. Cookies also allow us to keep track of items you add to your shopping cart. There are several types of cookies, including, for example, browser cookies, session cookies, and persistent cookies.

Cookies We Use

We use different types of cookies on our websites. We use cookies that allow customers and members to remain logged in to our site, that keep track of items in your online shopping cart and user actions, and that recognize your site preferences and user attributes. Some of our marketing partners may set and access cookies and related technologies on your computer. The cookies may provide information to those partners about your browsing habits and may help them determine if services we provide are being used and to send information that may be of interest to you.

Our websites include different types of social plugins and social media widgets. These features may collect your IP address and information on which pages you are visiting on our websites, and they may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our websites. Your interactions with these features are governed by the privacy policy of the company providing it.

Rejecting Cookies

You can set your browser to accept or reject the setting of all or certain cookies, or to request to be notified when a cookie is set. However, please be aware that the blocking of cookies may have the effect that you will not be able to use all of our website's functions.

If you do not want to be tracked by social media widgets, log out of all social networks you're logged in to before visiting our websites.

Analytics and Marketing

We use Google Analytics, a web analysis service of Google, Inc., to improve the user experience. Google Analytics helps us determine the number of visitors to our site and helps us understand how users find our site. Google Analytics may record your geographical location, device, Internet browser, operating system, and IP address. We are not provided with information allowing us to link an individual to an IP address. More information about Google Analytics can be found in its Terms of Service and in its Privacy Policy.

Other Websites

This Privacy Policy only applies to the Runorm Online Store website (www.runorm.com). Our website contain multiple links to other websites. Please be aware that we are not responsible for the privacy practices of those websites. When visiting these websites, you should read the privacy policies of those sites.

Correcting Personal Data

If you believe that Personal Data we have about you is incorrect, you can make corrections by logging in to your account or ask us to correct the errors by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Changing Marketing Preferences

You can simply opt out of direct marketing or make other changes to your marketing preferences by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it. and providing us with your name, address, and account number, and telling us what changes you would like to make. You can also make changes to your marketing preferences here.

 

For Users in the European Union, European Economic Area, and Switzerland

Data Controller

The data controller of the Personal Data you provide on this website is Technormativ LLC.

You may contact us by mail, by email, or by telephone.

By mail:

Technormativ LLC
19 Shosse Entuziastov
111024 Moscow
Russian Federation

By e-mail:

This email address is being protected from spambots. You need JavaScript enabled to view it.

By telephone:

+7 965 582 33 83
+7 495 796 83 81

Purposes of Processing and Legal Basis for Processing

As explained above, we process Personal Data in various ways depending upon your use of our websites. We process Personal Data on the following bases:

(1) with your consent;
(2) as necessary to perform a contract when you request services;
(3) as necessary for our legitimate interests in providing you with our products and services, enhancing our web services, conducting analytics, and delivering relevant advertising.

Your Rights Regarding Personal Data

  • Access and Confirmation  You have the right to ask us if we process Personal Data about you, and in some circumstances, to obtain a copy of your Personal Data.
  • Deletion and Blocking  Under certain circumstances, you may have the right to have your Personal Data deleted or blocked without undue delay.
  • Direct Marketing You have the right to object to our processing of Personal Data for direct marketing purposes.
  • Consent  To the extent we are processing Personal Data based on your consent, you have the right to withdraw consent at any time.
  • Data Portability Under certain circumstances, to the extent we are processing your Personal Data based on consent, or that it is necessary to perform a contract with you, and the processing is carried out by automated means, you have the right to receive the Personal Data in a structured, commonly-used and machine-readable format.

To exercise those rights, please contact us.

  • Right to Lodge a Complaint  You have the right to lodge a complaint about our data collection and processing actions with the supervisory authority in your country.

Transfers

We are headquartered in the Russian Federation. Personal Data may be accessed by us or transferred to us in the Russian Federation. The European Commission has not determined that the Russian Federation ensures an adequate level of protection for Personal Data.

By providing us with Personal Data, you consent to the storage or processing of your Personal Data in the Russian Federation and acknowledge that the Personal Data will be subject to the laws of the Russian Federation, including the ability of governments, courts or law enforcement or regulatory agencies of the Russian Federation to obtain disclosure of your Personal Data.

We will protect the privacy and security of Personal Data according to this Privacy Policy, regardless of where it is processed or stored.

Should you have any further questions or suggestions regarding the protection of your Personal Data processed in connection with the use of our websites, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Changes to Our Privacy Policy

We regularly review and revise our Privacy Policy. We make changes to the Privacy Policy available on this page and note that the policy has been updated. If we make changes to how we treat your Personal Data, we will notify you by email to the primary email address specified in your account and through a notice on our homepage.

This Privacy Policy was last updated on the 27th of August 2018.

CONTACT US

This is the website of the Runorm Online Store. You may contact us by mail, by email, or by telephone.

By mail:

Technormativ LLC
19 Shosse Entuziastov
111024 Moscow
Russian Federation

By e-mail:

This email address is being protected from spambots. You need JavaScript enabled to view it.

By telephone:

+7 965 582 33 83
+7 495 796 83 81